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Archive for December 2021

Do you have a Clue (Get the Most Out of a Service Visit)

Posted December 26, 2021 9:45 AM

When you head to the doctor, you probably have it in your mind what you're going to say about why you don't feel good.  That way your doctor can use that information to diagnose your problem. You might want to think of that same approach when you take your vehicle in for a repair.

Experts say what will help the service advisor most is for you to bring in some well-organized descriptions about your vehicle's issues.  You might even want to write them down so you don't forget.  Is there an unusual smell?  What does it smell like?  Does the problem happen first thing after starting out? If there's an odd sound you hear, is it dependent on speed?  Does it change when you turn a corner?  

Keep your expectations realistic.  Some conditions may take a long time to diagnose and repair.  If you go thinking you'll be in and out in no time, you might be disappointed when you're told there are other customers ahead of you and you may have to come back tomorrow.  If you can make alternate plans to have someone pick you up and take you back when the vehicle is finished, that way you won't feel like you've wasted your time. 

Most importantly, be available for any communication from the service advisor.  If they have your cell phone and they have a question or need an approval for a repair, the sooner they reach you, the sooner things can move forward. 

The service facility wants your experience with them to be good just as you do.  With a little help from you, they'll get your vehicle back on the road and you'll have a smile on your face.

Kingwood Service Center
3318 Northpark Dr
Kingwood, TX 77339
(281) 360-7323
http://www.kingwoodservicecenter.net



The Part You've Never Seen (Flat Tires and Solutions)

Posted December 19, 2021 11:57 AM

They say your vehicle has one, but you've never seen it.  And you might not even know it if you stumbled on it accidentally.

We're talking about the jack, that tool that allows you to lift one corner of the vehicle up so someone can change a flat tire.

So you say you'd never try to change a flat anyway, so you don't care where it is.  But one day, you may find yourself in a spot where you're stranded with no cell service and you'll need to at least know the basics of what to do.

Well, here's the ironic part.  Many of today's vehicles don't even have jacks and spares!  Recently, manufacturers have been saving weight by supplying another solution for a flat tire, such as an inflator kit that has a tire sealant in it, or a small compressor.  If your vehicle has one of those, it's a good idea to get to know how to use it before you need to use it.  Hopefully you'll be able to call roadside assistance and they can take care of things, but circumstances may prevent help from coming for a long time. The next time you're here at Kingwood Service Center for routine maintenance, ask one of our pros to show you the basics of your vehicle's flat tire tools.  Consider watching an online video, too; there are plenty out there and may be specific to your make and model.

Some vehicles have a space-saving spare, a smaller one that is meant to get you on the road long enough to find a place to have it repaired or replaced.  Those vehicles will also have a jack.  Then there are vehicles that have a full-size spare tire and a jack.  Again, you may prefer to call roadside assistance, but if no one is available or reachable (which is sometimes the case in a major storm), you may have to fix your own flat.

Some drivers do a "dry run" of changing a tire in their driveway during daylight hours so they at least know where the jack and spare are and how to use them.   Our service experts may be able to help you locate each part and give you some tips.  And again, there are many videos online that can show you the fundamentals of jacking your make and model of vehicle. 

Nobody relishes a flat tire.  You may be lucky and never have to change one.  But in this case, a little knowledge is better than no knowledge at all.  In the unlikely case you are stranded at the side of a highway at night in the middle of the rain with no cell service, you'll at least be one step ahead.


Kingwood Service Center
3318 Northpark Dr
Kingwood, TX 77339
(281) 360-7323
http://www.kingwoodservicecenter.net



A Cool and Smooth Transmission in Kingwood

Posted December 12, 2021 7:26 AM

When it comes to preventive maintenance on our vehicles, most of us Kingwood drivers remember to get our oil changed. But services that occur at longer intervals — like transmission service — sometimes get overlooked. Yet transmission service is part of car care. A poorly maintained transmission will fail and lead to repairs.

The transmission transfers power from the engine to the drive wheels. When it's clean and well-lubricated, it gives maximum fuel efficiency. But when it gets dirty or worn down, your transmission will suffer. Your transmission relies on transmission fluid to keep everything running well.

This is why the transmission fluid must be changed periodically. Your owner's manual will give you a recommended time schedule for this service. Or, you can ask your friendly and knowledgeable Kingwood Service Center service advisor. Generally, the interval is around 35,000 miles (55,000 km) or every two years. But the interval for your vehicle may be shorter or longer.

At Kingwood Service Center in Kingwood, transmission fluid can usually be changed while you wait and is simple and not particularly expensive. Compared to the cost of transmission repairs or a new transmission, it's downright cheap! So take some good auto advice from the team at Kingwood Service Center and take care of your transmission. It will pay you back in a longer, smoother ride.

Kingwood Service Center
3318 Northpark Dr
Kingwood, TX 77339
(281) 360-7323
http://www.kingwoodservicecenter.net



The Kingwood Service Center Guide to Servicing Your Differential

Posted December 5, 2021 10:36 AM

Differential? What's that? And what's it for? I've been told by my service advisor that I need to get it serviced, but is that on the level?

Do these questions sound familiar? They're not uncommon for Kingwood drivers. A lot of us in Kingwood don't know what a differential is or what it's for. Every vehicle has a differential, and, yes, it does need to be serviced. In fact, it's more important to the operation of your vehicle than the air conditioner or windshield wipers.

A differential allows your vehicle tires to move at different speeds. This happens more than you think. The best example is when a vehicle is turning. The inside wheel travels a much shorter distance than the outside wheel during a turn. This means the outside wheel has to move faster than the inside wheel. Without a differential, your tires would hop and skip while turning. They would also lose traction in sand or snow.

The location of your differential depends on what kind of vehicle you drive. On a rear-wheel drive vehicle, the differential is located in the back. For a front-wheel drive vehicle, it is located on the front, but it is usually called a transaxle. Four-wheel drive vehicles have three differentials: one on the front, one in the back and one in the middle. This center differential compensates for differences in speed between the front and rear wheels.

Your differential contains strong gears that need to be protected from dirt, debris, water and other contaminants. A differential is sometimes referred to as a “gear box.” The work of these gears is to transfer power from the vehicle drive train to the wheels.

Your differential needs fluid to lubricate and cool the gears. This fluid, even though enclosed in the “gear box,” can get dirty because the gears grind down over time, releasing tiny bits of themselves into the fluid. Also, the additives in the differential fluid break down and need to be replaced. That's why preventive maintenance for your vehicle needs to include servicing the differential.

Your owner's manual can give you recommendations on how often to service your differential. But you should also consult with your friendly and knowledgeable Kingwood Service Center professional. Kingwood Service Center can give you some good auto advice on whether your vehicle needs to be serviced more frequently. For example, if you drive in hot or cold TX weather conditions, your differential will need to have its fluid changed more often.

Severe conditions will also affect your vehicle care routine and your differential. Check your owner's manual for a definition of “severe service” conditions that affect your vehicle. Examples may include driving with frequent stops and starts, a lot of short trips around Kingwood, hot or cold TX weather conditions and towing.

Off-roading is particularly hard on a vehicle's differential. If you are an off-roader, especially if you cross TX streams or waterways, it is important that you service your differential more frequently than the recommendations suggest.

Properly servicing your differential will extend its life and keep you out of Kingwood auto repair shops. A smooth ride is the result of proper preparation and smart choices.

 Kingwood Service Center
3318 Northpark Dr
Kingwood, TX 77339
(281) 360-7323
http://www.kingwoodservicecenter.net

 



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