- To perform high quality repair service at a fair and just price.
- To have a sense of personal obligation to each customer.
- To recommend the services, repairs and maintenance to the car owners that are necessary to maintain the vehicle in safe working order.
- To use only products which are safe and provide service that equals or exceeds that recommended by the vehicle's manufacturer.
- To service and repair the vehicles in a timely manner and to keep the customer informed of any and all changes including completion times.
- To give the best customer service possible and, in the case of any disputes, to provide a prompt and amicable resolution.
- To ensure that my entire staff conducts themselves in a professional manner and in keeping with the high standards of the automotive industry.
- To notify the customer if appointments or completion promises cannot be kept.
Partners
What our clients are saying about us
We have established longterm and stable partnerships with various clients thanks to our excellence in solving their automotive needs!
It’s not often that you find a trustworthy mechanic. I trust Kingwood Service Center. Specifically Derrick.
Dierke Hobbs runs a super efficient high tech and honest automotive repair facility. I have gone there since 1983 when he then was the first Service Center under the orignal oil company before Shell. Nothing is cheap there, but at the same time nothing is half way. They fix whatneeds fixing and only if you say so. If it breaks again they stand by thier work.