- To perform high quality repair service at a fair and just price.
- To have a sense of personal obligation to each customer.
- To recommend the services, repairs and maintenance to the car owners that are necessary to maintain the vehicle in safe working order.
- To use only products which are safe and provide service that equals or exceeds that recommended by the vehicle's manufacturer.
- To service and repair the vehicles in a timely manner and to keep the customer informed of any and all changes including completion times.
- To give the best customer service possible and, in the case of any disputes, to provide a prompt and amicable resolution.
- To ensure that my entire staff conducts themselves in a professional manner and in keeping with the high standards of the automotive industry.
- To notify the customer if appointments or completion promises cannot be kept.
Partners
What our clients are saying about us
We have established longterm and stable partnerships with various clients thanks to our excellence in solving their automotive needs!
KWS worked to diagnose an intermittent problem
I took my Van in for the yearly state inspection today. I had a great experience! The staff was all friendly & welcoming. They got me in & out very quickly & gave me no trouble. They didn’t try to take advantage of me (a woman with 3 small children) by trying to sell me things my car doesn’t actually need (experiences I have had in the past at other places). I felt very welcome & service was quick/easy. Will definitely be using them for all future vehicle inspections and maintenance my husband isn’t able to do on his own.